Experience Outstanding Care at Good Samaritan Hospital
Good Samaritan Hospital puts your needs first. We are proud to offer a variety of amenities to help make your stay as comfortable as possible. Whether you are staying with us overnight or for a long-term treatment, it is our hope that we can make you feel at home through our services. These include free Wi-fi, televisions, complimentary magazines, books, and personal grooming items.
Other amenities we offer include:
- Spiritual support
- Palliative care
- Concern or complaint management
Safety: We Use the Latest in Technology
If your doctor prescribed you a specific set of medications, we take steps to ensure that you are receiving the correct drug by using barcoding technology. When it is time to administer your medication, the nurse will ask you to confirm your identity and scan a wristband, which contains data about your prescriptions. This is one of the ways that our hospital uses technology to make our systems more efficient and safer for patients.
Dining: Our Staff Makes Your Stay Convenient
In-room dining is available upon request between the hours of 6:30am to 6:30pm. You can find a menu of nutritious and tasty offerings on your nightstand. We accommodate your specific diet requirements based on your condition, and any guidelines set by your doctor. Visitors can feel free to visit The Oak Tree Café or the Acorn Coffee Bar both located in the basement of the hospital. The café serves breakfast, lunch, and dinner, and there is access to an ATM and vending machines at all hours.
We Listen to Our Patients
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) collects surveys from patients after they have been released from the hospital. These publicly available results tell us where we need to improve and where we are strong. If HCAHPS asks you to fill out a survey, we encourage you to do so! You can help us become better health care providers by pointing out which areas we are doing well in and in which areas we need to improve. These surveys help us go above and beyond for our patients.
You can raise any concerns you might have about your care with your charge nurse. However, if your issue has not been resolved fairly, you can always contact the Patients Relations Office at ext. 2480.
Whether you are a visitor or a patient staying with us, your comfort is our priority at Good Samaritan Hospital. Visiting hours are from 9:00am to 8:30pm.